Cloud Administrator & Networking Engineer (MSP)
We are a leading Managed Service Provider (MSP) based in New Jersey, specializing in delivering customized IT solutions that address the distinct needs of businesses across a wide range of industries. Since our founding, we have been dedicated to offering innovative, reliable IT services that empower our clients to reach their business goals and stay ahead in today’s fast-paced, ever-changing technology environment.
Why Join Us?
When you join our team, you’re not just taking a job—you’re stepping into a dynamic environment where your ideas are valued, your career is nurtured, and your well-being is prioritized. Our commitment to innovation, client success, and employee satisfaction makes us not only a leader in the MSP industry but also a great place to build a lasting and fulfilling career.
Cloud Administrator & Networking Engineer (MSP) Responsibilities:
- This position is a 50/50 split between projects and support. The project side of the house would include installing/configuring networking devices (Fortinet, Meraki, Unify), troubleshooting, heatmapping, providing post support and some security. A lot of their projects are full replacements or moving a network. This is a unique opportunity to work with a senior networking engineer on the team to gain exposure to higher level networking and security.
- When it comes to the support side of the house, this person will be handling Level 2 tickets (again, all Level 1 tickets are outsourced). This person will be taking inbound tickets in a team environment that is highly collaborative where the L2s and L3s work together. All the clients are Microsoft environments, supporting end users (most from the medical industry) and handling systems administration: M365, Cloud, Windows Server, Intune enrollment, SharePoint, OneDrive, network connection issues, remote support/access issues like Teams, etc. Their applications include ConnectWise Manage, ScreenConnect, N-able RMM and for network monitoring, SentinelOne.
Cloud Administrator & Networking Engineer (MSP) Must Haves:
- Prior experience working for a Managed Service Provider (MSP) is required
- 4+ years of experience in a customer-facing, technical services environment. MSP experience is a major plus!
- Strong knowledge of networking protocols: TCP/IP, BGP, OSPF, VPN, IPSEC, VoIP
- Experience with WAN/LAN networking, including routing, switching, security, and load balancing.
- Familiarity with WLAN technologies like Meraki, Ubiquiti, Cisco, and Fortinet.
- Proficiency with Microsoft Office 365 / SharePoint / Intune / One Drive. , Windows Desktop, and Apple Ecosystem.
- Experience with Android, iOS, and Office365.
- Knowledge of MSP-related tools such as ConnectWise Manage and N-Able RMM
Cloud Administrator & Networking Engineer (MSP) Benefits:
- Comprehensive Health, Dental, and Vision Insurance
- Flexible Hybrid Work Environment
- Generous PTO, Paid Holidays, and Floating Holidays
- 401(k) Plan with Company Match
- Certification Reimbursement & Education Assistance for Continuous Learning
- Quarterly Performance Bonuses up to $6,000
- Life and Disability Insurance
- Wellness Programs and Mental Health Support
- Employee Assistance Program (EAP)
- Opportunities for Career Growth and Advancement
- Work-Life Balance Initiatives, including Flexible Scheduling Options
