Dedicated Support Technician (Level 2) – MSP

We are seeking a Dedicated Support Technician (Level 2) – MSP to join our fast pace growing company. We have been in business for more than 18 years and have been named one of the leading IT/Cyber company in the Chicago area.

The Dedicated Support Technician (Level 2) – MSP will working as point of escalation for our medium to large size clients. This role offer opportunity for internal growth works towards leadership but overall exposure to projects. You will be working with the latest technologies and gasping hands on experience on the job. If you feel ready to work along senior engineers and hit the ground running, we encourage to continue to read…

Dedicated Support Technician (Level 2) – MSP

  • Experience supporting End User IT Support, Cloud, O365 troubleshooting/administration, virtualization, Windows System Administration, and general Network Administration (TCP/IP)
  • Technical experience with network level: LAN/WAN connectivity, routers, switches, firewalls, and wireless
  • Experience with Networking, Windows OS’s to include XP,2007-2019
  • Knowledge and experience with building and managing firewalls
  • Experience working with the following tools(ConnectWise, Kaseya, ServiceNow, Azure AD, SolarWinds, etc…).
  • Onsite or remote support relating to technical issues involving all of Microsoft’s core business applications (AD, DNS, Exchange, Hyper-V, etc.), VMware Virtualization, and Client Operating Systems

Dedicated Support Technician (Level 2) – MSP Salary / Benefits:

  • Salary: $65,000 – $80,000
  • Health/Dental/Vision Insurance
  • Generous PTO
  • Bonus Potential
  • Reimbursement for Training/Certs