Field Engineer – Managed Service Provider (MSP)
Field Engineer – Managed Service Provider (MSP)
We seek a Field Engineer – Managed Service Provider (MSP) to join an MSP company that supports small-medium-sized businesses with their everyday technology needs. Primary responsibilities include visiting local client sites in the area to perform troubleshooting of TCP/IP, Active Directory, Office365, Exchange, WAN, and VLAN, Firewalls, VMWare, etc. The Field Engineer – Managed Service Provider (MSP) will also be responsible for the network’s server components’ maintenance, installation, and integrity, including systems backups. The Field Engineer – Managed Service Provider (MSP) will be an escalation point in the field.
The Field Engineer – Managed Service Provider (MSP) will spend about 50% on-site server support for multiple SMB clients (local travel only). The Field Engineer – Managed Service Provider (MSP) role will be an excellent opportunity for an up-and-coming junior tech to gain exposure to emerging virtualization and cloud technologies and grow beyond essential desktop support.
Field Engineer – Managed Service Provider (MSP) Experience:
- Excellent communication and documentation skills
- Troubleshooting and administering Microsoft infrastructure (O365, Active Directory, Group Policy, etc.)
- 2+ YEARS OF EXPERIENCE WORKING FOR A MANAGED SERVICE PROVIDER
- Maintained ticket updates for reported incidents and experience with the help desk ticketing system (ConnectWise, Kaseya, ServiceNow, etc.)
- Experience with Hyper-V and/or VMware
- Understanding of TCP/IP/ VPN
- Experience with Firewall & Router Appliances (Sophos preferred but not required)
- Install, upgrade, support, and troubleshoot printers and computer hardware,
- Perform general preventative maintenance tasks on computers, laptops, and printers.
- Install, upgrade, support, and troubleshoot for printers, computer hardware
Field Engineer – Managed Service Provider (MSP) Salary / Benefits:
- Salary: $55k – $65k
- Health Insurance
- Generous PTO
- Reimbursement for Training/Certs
*Actual salary of Field Engineer – Managed Service Provider (MSP) to commensurate with experience*
Opportunity Location
New York, NY
Proposed Salary
$55,000 -$65,000
Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.
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Location: New York, NY
Proposed Salary: $55,000 -$65,000
Published: August 4, 2022
Job ID: BW6218