Field Engineer – Managed Service Provider (MSP)

Location: New York, NY / Salary: $55,000 -$65,000

Field Engineer – Managed Service Provider (MSP)

Field Engineer – Managed Service Provider (MSP)

We seek a Field Engineer – Managed Service Provider (MSP) to join an MSP company that supports small-medium-sized businesses with their everyday technology needs. Primary responsibilities include visiting local client sites in the area to perform troubleshooting of TCP/IP, Active Directory, Office365, Exchange, WAN, and VLAN, Firewalls, VMWare, etc. The Field Engineer – Managed Service Provider (MSP) will also be responsible for the network’s server components’ maintenance, installation, and integrity, including systems backups. The Field Engineer – Managed Service Provider (MSP) will be an escalation point in the field.

The Field Engineer – Managed Service Provider (MSP) will spend about 50% on-site server support for multiple SMB clients (local travel only). The Field Engineer – Managed Service Provider (MSP) role will be an excellent opportunity for an up-and-coming junior tech to gain exposure to emerging virtualization and cloud technologies and grow beyond essential desktop support.

Field Engineer – Managed Service Provider (MSP) Experience:

  • Excellent communication and documentation skills
  • Troubleshooting and administering Microsoft infrastructure (O365, Active Directory, Group Policy, etc.)
  • 2+ YEARS OF EXPERIENCE WORKING FOR A MANAGED SERVICE PROVIDER
  • Maintained ticket updates for reported incidents and experience with the help desk ticketing system (ConnectWise, Kaseya, ServiceNow, etc.)
  • Experience with Hyper-V and/or VMware
  • Understanding of TCP/IP/ VPN
  • Experience with Firewall & Router Appliances (Sophos preferred but not required)
  • Install, upgrade, support, and troubleshoot printers and computer hardware,
  • Perform general preventative maintenance tasks on computers, laptops, and printers.
  • Install, upgrade, support, and troubleshoot for printers, computer hardware

Field Engineer – Managed Service Provider (MSP) Salary / Benefits:

  • Salary: $55k – $65k
  • Health Insurance
  • Generous PTO
  • Reimbursement for Training/Certs

*Actual salary of Field Engineer – Managed Service Provider (MSP)  to commensurate with experience*

Opportunity Location

New York, NY

Proposed Salary

$55,000 -$65,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

Tagged: #SO555

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Location: New York, NY

Proposed Salary: $55,000 -$65,000

Published: August 4, 2022

Job ID: BW6218

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