Help Desk Engineer Level 2 (MSP) Required Skills:
- MSP experience
- ConnectWise / ITGlue (or similar products)
- Experience doing End User IT Support, Cloud, O365 troubleshooting/administration, Virtualization, Windows System Administration, and general Network Administration (TCP/IP)
- Experience in general Network Administration/Troubleshooting
- Experience with Azure AD (InTune is a plus)
- Ability to perform end-to-end troubleshooting of issues, where the problem may lie in the storage, server, network or anywhere in between
- Strong interpersonal and communications skills
- Ability to solve problems quickly
Help Desk Engineer Level 2 (MSP) Benefits:
- Health, Dental, and Vision Insurance
- 401(k) with company match
- PTO, Paid Holidays
- Mentoring & Training
- Certification Reimbursement
- Transportation Reimbursement