Help Desk Technician Tier 2 (MSP) Experience:

  • Windows Server and Workstation Operating Systems
  • Active Directory management and maintenance
  • Microsoft 365, Azure Entra, Intune, and VM
  • Other cloud solutions within Azure and Microsoft (Teams, Intune, SharePoint)
  • Mimecast and Sentinel One solutions
  • DNS, DHCP, Remote Desktop Services
  • VMWare, Hyper-V and other virtualization technologies
  • Storage solutions: SAN, NAS, Shared storage, ISCSI, Fiber Channel
  • Firewalls, switches and other networking technologies
  • Disaster Recovery solutions and backup technologies

Help Desk Technician Tier 2 (MSP) Benefits:

  • Health, Dental, and Vision Insurance
  • 401(k) with company match
  • Hybrid WFH schedule
  • PTO
  • Professional Development including paid training and certification reimbursement