Infrastructure Engineer (Managed Services) – Hybrid Work Enviroment

We are a DMV native company with over 20 years in the Managed Services industry. We are a full-service technology company that thinks and acts as a business partner to our clients, not just a vendor. We work with a variety of businesses and organizations from Legal, Accounting, Medical, Dental, Manufacturing, Trucking, and nonprofits.

The Infrastructure Engineer (Managed Services) – Hybrid Work Enviroment is a strategic technical position within the company. This position is responsible for maintaining the design and integrity of customer’s IT systems, coordinating complex projects, and implementing IT solutions. You will also serve as a Infrastructure Engineer implementing comprehensive solutions for our clients, particularly focusing on cyber security, networking, Azure infrastructure, server building, and advanced troubleshooting.

Infrastructure Engineer (Managed Services) – Hybrid Work Enviroment Responsibilities:

  • Script solutions through ConnectWise to install software, resolve issues, remediate vulnerabilities, and deploy new services.
  • Assist with ConnectWise maintenance: update agent scripts, respond to alerts, monitor dashboard, and periodic system review.
  • Patching and maintenance at the network level: WAN and LAN connectivity, routers, firewalls, and security.
  • Support of disaster recovery solutions.
  • Support, patching, and maintenance services for Microsoft-related technologies: Windows Server, Exchange, SQL, SharePoint, etc.
  • Support, patching, and maintenance services for virtualization technologies: VMware, Citrix, and Microsoft.

Infrastructure Engineer (Managed Services) – Hybrid Work Enviroment Experience:

  • VLAN / Advanced Networking
  • Understand infrastructure design concepts to determine projects or not
  • Advanced AD and Azure AD concepts
  • Moderate PowerShell scripting
  • Design and implement enterprise-level backup solution through Veeam
  • Mail flow troubleshooting to spam filter
  • SNMP troubleshooting
  • Storage Troubleshooting and concepts
  • RADIUS Server Configuration
  • Oversight of Mid-grade IR
  • Onboarding Investigation to find issues and create resolution plan
  • Security concepts and implementation
  • Escalation Point for Tier 2s

Infrastructure Engineer (Managed Services) – Hybrid Work Enviroment Benefits:

  • Hybrid Work Schedule: 3 days Work from Home (MUST be a located in the DMV area)
  • Comprehensive health, vision, and dental benefits to keep you and your family well-protected.
  • Exciting performance-based bonuses that reward your hard work and dedication.
  • Secure your future with our 401k plan, featuring a generous 6% employer match.
  • Receive full hands-on training and continuous support to help you excel in your role.
  • Thrive in a dynamic and fun workplace culture that values teamwork and innovation.
  • Unlock your potential with abundant opportunities for career growth and advancement.