IT Field Tech – Level 1 (Systems & Networking Support)

Location: Downers Grove, IL / Salary: $55,000 - $60,000

IT Field Tech – Level 1 (Systems & Networking Support)

We are currently seeking two IT Field Tech – Level 1 (Systems & Networking Support) candidates to join the Managed Services Team.

As an IT Field Tech – Level 1 you’ll be a technical project liaison, providing hands-on IT support on Windows and VMware projects in a Managed Services Provider environment. This is an opportunity for candidates to gain experience with Windows Systems and Cisco networks. Specifically, you will gain knowledge with Windows Server 2012 R2 and 2016 as well as with Exchange migrations from 2010 and 2013 to Office 365. You’ll receive hands-on experience building and supporting servers as well as virtualizing servers (VMware ESXi) .

The IT Field Tech – Level 1 will work on projects with Senior engineers. Projects include setting up Windows Servers and performing project installations and migrations.

This is an excellent opportunity to advance networking skills and grow towards a senior level engineer role.

This is full-time, salaried position with benefits.

IT Field Tech – Level 1 (Systems & Networking Support) Requirements:

Experience with Windows Server 2012 R2 and/or Server 2016
An understanding of Microsoft Server, Active Directory and Group Policy (is a plus)
Basic knowledge of Microsoft Exchange 2013 and/or 2016
Understanding of Office 365, Google Apps, and/or hosted Exchange
General understanding of routing and switching
Understanding of Dell hardware configuration and its server lines
VMware ESXi and virtualizing servers
CCNA/MCSA – preferred but not required
Some knowledge of Service ticketing systems like ConnectWise.

This position is approx 25% – 50% Field Technical support. This position has a fast track (8 – 18 months) to an Engineering role. The IT Field Tech will also receive up to 4 certifications in the first 24 months of employment.

All Travel Is Local (Chicago Metro Area). Travel is reimbursed.

Opportunity Location

Downers Grove, IL

Proposed Salary

$55,000 - $60,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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