IT Help Desk Technician Level 2 & Jr System Administrator (MSP) Desired Skills & Experience:
- Verifiable experience with Microsoft Servers – AD, DNS, etc.
- Verifiable experience with Microsoft Cloud Offerings – Azure, M365, VDI, etc.
- Experience supporting Windows Desktop systems and Microsoft Office applications
- Experience supporting Mobile handheld devices (Android, iOS, etc.)
- Experience supporting Enterprise Backup Solutions – BDR’s, DATTO, Infrascale, etc.
- Experience with firewalls, managed switches, VPNs, VLANs, etc. (Sophos, Ubiquiti, Aruba InstantOn, etc.)
- Experience supporting Anti-virus and Anti Malware (Sophos a plus)
- Experience using a PSA tool, such as AutoTask, ConnectWise
- Experience using an RMM tool, such as ConnectWise Automate, Datto RMM, etc.
IT Help Desk Technician Level 2 & Jr System Administrator (MSP) Salary + Benefits:
- Health, Dental, and Vision Insurance
- 401(k) with 3% company match
- PTO, Paid Holidays, and Flexible Scheduling
- Hybrid WFH (2-3 days at home per week)
- Paid Training
- Travel and Certification Reimbursement
- Stipend for phone and home internet