IT Help Desk Technician – Level 2 (MSP) Requirements:
- Troubleshoot and fix problems with hardware, software and network
- Provide Support for Microsoft 365 environments including Office 365, Azure AD, Intune, etc.
- Provide technical support for the latest Windows 10, Windows 11, MacOS, Android and iOS devices
- Support Windows Server, experience with configurations is a huge plus
- Experience with ConnectWise or similar MSP tools (Autotask, Kaseya, Ninja, etc)
IT Help Desk Technician – Level 2 (MSP) Benefits:
- Health, Dental, and Vision Insurance
- 401(k) with company match
- 15 days PTO + Paid Holidays
- Ongoing Paid Training
- Certification Reimbursement
- Advancement Opportunities
