IT Help Desk Technician (Managed Services)

Location: Fort Worth, TX / Salary: $45,000 - $55,000

IT Help Desk Technician (Managed Services)

IT Help Desk Technician (Managed Services) Overview:

We are a best-in-class technology solutions provider specializing in IT managed services, cybersecurity, compliance, cloud enablement, digital transformation and software development for mid-market and enterprise organizations. Our comprehensive technology solutions and operational excellence allow clients to focus on their business with the value of an end-to-end technology partner. With no set vertical, our team is constantly working with a variety of cutting edge technologies.

We are growing and need an IT Help Desk Technician (Managed Services) to join our team. The IT Help Desk Technician (Managed Services) will address and resolve client’s IT requests from our office and onsite as needed. The IT Help Desk Technician (Managed Services) should be well versed with Windows OS, Mac OS, Active Directory, Windows Server, basic networking, and Azure Entra ID.

Previous MSP experience required for the IT Help Desk Technician (Managed Services)

IT Help Desk Technician (Managed Services) Requirements:

Strong familiarity with Windows desktop operating systems
Strong familiarity with Microsoft Office applications
Experience with Mac OS and iOS is preferred, but not required
Basic understanding of networking concepts
Familiarity with Windows server operating systems are a big plus
Familiarity with RMM tools is a plus, but not required
Reliable personal transportation for use in traveling to clients’ offices is essential

IT Help Desk Technician (Managed Services) Benefits:

Health Insurance
401(k) with company match
PTO + Paid Holidays
Professional development assistance
Certification reimbursement

Opportunity Location

Fort Worth, TX

Proposed Salary

$45,000 - $55,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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Location: Fort Worth, TX

Proposed Salary: $45,000 - $55,000

Published: February 22, 2024

Job ID: BW1543

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