IT Helpdesk Support (MSP)

We are seeking a IT Helpdesk Support Specialist to complete some backend system administration, assist with some project-based work, and primarily provide support on the helpdesk.

The IT Helpdesk Support Specialist will join a stable MSP with 20 years of success. We have continued to expand our service offerings leading to additional internal career paths. We value innovation and ensure our engineers have the necessary resources to never feel stagnant.

IT Helpdesk Support (MSP) Requirements:

  • Windows OS Experience
  • 1+ years working for a Managed Service Provider Required
  • 2+ years of IT experience
  • Experience troubleshooting/ administering M365
  • Active directory & Group Policy management
  • Windows server administration
  • Project experience with migrations, upgrades and virtualization/consolidation Preferred
  • Client side server and network support

IT Helpdesk Support (MSP) Benefits:

  • Salary: $50,000-$60,000
  • Health, dental, vision coverage
  • 401k+ company match
  • Certification reimbursement
  • Quick advancement opportunities
  • Friendly, family-oriented company environment
  • Frequent company outings