IT Helpdesk Support & Systems Engineer Tier II Responsibilities:
- Support Microsoft Windows server technologies (Server 2008 R2/2012) operating systems, Exchange, DNS and Active Directory, and virtualization platforms.
- Administer and support Active Directory, DNS & Microsoft Exchange replication.
- VMware, experienced in management of ESX virtual hosts (Hyper-V experience ok too, just VMware preferred)
- Provide support for Office 365 (and sometimes Exchange for the few still holding out for on-prem)
- Provide Tier 1-2 desktop and application support, including new user setups, line of business application support, and hosted application support.
- Produce, maintains and update technical documentation.
- We also have several clients on Azure…so any experience with ADFS, AD connect, and overall support Azure is a plus. If not, and you have everything else we will train you.
IT Helpdesk Support & Systems Engineer Tier II – Required Qualifications:
- Bachelor’s degree preferred
- Minimum of 2 years relevant (see responsibilities) IT experience
- Previous experience in IT services, IT consultancy, or MSP supporting multiple external clients highly preferred
**This is a full-time permanent position with a salary and health benefits and matching 401(k). **
Opportunity Proposed Salary based on level of experience.
$55,000 – $70,000
