IT Helpdesk Support Technician – MSP
We are currently seeking a IT Helpdesk Support Technician to join our Managed Services Team. The IT Helpdesk Support will be joining a prestigious Managed Service Provider who has proven to be one of the most exciting Cloud Companies in the country.
Due to growth, we are seeking a IT Helpdesk Support Technician to join our relaxed and collaborative work environment. The IT Helpdesk Support Technician will be taking tickets on the service desk and will be exposed to project work, working along side senior engineers to ramp up your technical skill set.
IT Helpdesk Support Technician – MSP Responsibilities:
- Provide remote support using ConnectWise
- Assist senior engineers with some project based work
- Support technologies including but limited to O365, Exchange, Active Directory, Group Policy, Windows Servers
- Troubleshoot end user issues, provide desktop support
- Server administration and basic network troubleshooting
IT Helpdesk Support Technician – MSP Requirements:
- 1+ year experience using ConnectWise
- 1+ years experience working for a Managed Service Provider REQUIRED
- Experience supporting O365, Active Directory required
- Experience working with Azure AD, VMware, Hyper-V preferred
IT Helpdesk Support Technician – MSP Benefits:
- Salary: $40,000-$50,000
- 100% coverage for Health, Dental, Vision insurance
- 401k+ company match
- Annual reviews for career advancement
Managed Service Provider Industry Experience is Required**
