IT Helpdesk Support Tier II – MSP

Location: Southlake, TX / Salary: $60,000 - $70,000

IT Helpdesk Support Tier II – MSP

IT Helpdesk Support Tier II – MSP

The IT Helpdesk Support Tier II will be joining a well established Managed Service Provider who has been delivering IT solutions to the Dallas area for 15 years. We are collaborators who strive to build meaningful relationships and deliver custom IT Solutions to our client base. Our services include Managed Services, Professional Services, Cloud Services and Cyber Security.

Currently, we are seeking a IT Helpdesk Support Tier II to support our clients both onsite and remotely. The IT Helpdesk Support Tier II will have the opportunity to work along side senior engineers to develop their skill set and move up internally.

IT Helpdesk Support Tier II (MSP) Required Experience:

  • 3+ years experience with Windows Servers, O365, and Azure
  • 3+ years experience administering Active Directory and managing Group Policies.
  • Exceptional customer service and troubleshooting skills.
  • 2+ years experience with ConnectWise preferred

IT Helpdesk Support Tier II (MSP) Benefits

  • Salary $60,000-$70,000
  • Healthcare coverage
  • 401k+ company match
  • PTO

Opportunity Location

Southlake, TX

Proposed Salary

$60,000 - $70,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.


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Location: Southlake, TX

Proposed Salary: $60,000 - $70,000

Published: January 19, 2024

Job ID: BW4162

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