IT Helpdesk Technician (Entry Level) – MSP

Location: Addison, TX / Salary: $40,000 - $50,000

IT Helpdesk Technician (Entry Level) – MSP

We are a mid-size Managed Service Provider in the Dallas/ Fort Worth area. We truly value our employees and foster a collaborative, positive, and motivating company culture. Our company mission is to provide exceptional customer service and tailored IT solutions to our growing client base.

We currently have an opening for a IT Helpdesk Technician to join our service desk and support our clients using ConnectWise. The IT Helpdesk Technician will be closing level 1 tickets and working with technologies such as Active Directory, Office 365, Hyper-V, Azure AD, and Windows OS.

There will be ample growth opportunities for the IT Helpdesk Technician. The IT Helpdesk Technician will get exposure to a diverse technology stack and will be eligible for advancement opportunities through regular reviews.

IT Service Desk Technician (MSP) Job Requirements:

1+ years Managed Service Provider Experience required*
1+ years experience with ConnectWise & O365 preferred
Demonstrated knowledge in aspects of Microsoft administration for the Microsoft Windows operating system including installation, management, and application deployment
Experience working with Active Directory
Experience troubleshooting Microsoft Office 365; exposure to Microsoft Azure AD a plus

IT Service Desk Technician (MSP) Benefits

Salary: $40,000-$50,000
Health, Vision, Dental
401k+ Match
Paid annual training
Fun/Collaborative working environment

Opportunity Location

Addison, TX

Proposed Salary

$40,000 - $50,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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