IT System Administrator II Position Overview:

We’re a bleeding-edge IT company providing Managed and Cloud Services to small to large businesses across the country doing everything from help desk support to building brand new infrastructures. We do all we can to promote within, but with 25% growth over the last 6 years we have no choice but to bring in top talent from outside. We are seeking an IT Helpdesk Technician (MSP)for a permanent, full time position offering full benefits and guaranteed paths for growth internally.

The IT Helpdesk Technician (MSP) should be a charismatic, self-motivated IT professional who thrives on problem-solving and has a passion for technology. As a IT Helpdesk Technician (MSP) you will answer tickets via ConnectWise with issues related to AD, GPO, M365, Windows Server, VMware, Networks (routers, switches, WAPs, firewalls, etc), and Azure.

Successful IT Helpdesk Technician (MSP) applicants must have a background working for a Managed Services Provider.

IT Helpdesk Technician (MSP) Technical Skills:

  • Hardware and Software: PC/Mac, MS Office, QuickBooks, Dell Servers and Workstations (Dell/Lenovo/HP)
  • Operating Systems: Windows, macOS
  • Mobile Phones: Apple, Android
  • Server Systems: Windows Server 2008/2012/2016/2019 (preferred)
  • Business Applications: Office 365, G Suite

IT System Administrator II Salary & Benefits:

  • $50,000 – $60,000
  • Performance Based Bonuses
  • Health, Dental, Vision, and Life Insurance
  • PTO, Paid Holidays, Sick Days, and Mental Health/Wellness Time Off
  • Flexible Scheduling
  • Certification Reimbursement