IT Managed Services (MSP) System Administrator

Who we are: We are an IT Cloud and Managed Services firm servicing the small to medium sized businesses and their employees with all technology-related needs. We are a growing company with a relaxed work environment that encourages implementation of new technology and creativity while maintaining the best possible customer experience.

Who we are looking for: An IT Managed Services (MSP) System Administrator to provide both onsite and re mote service to our clients.

Work/Life balance: We strive to keep our work week to 40 hours, when the occasional project calls for additional hours, we offer Flex Time: Work 8 hours on a Saturday for a migration? You’ve banked 8 additional hours of time off to use whenever you’d like.

Required technical expertise includes network administration, managing cloud based services, installation/management of on premise hardware and software equipment and related network services.
Bonus to have Mac experience.

Required human expertise includes possessing a friendly, upbeat attitude, enjoying working with a variety of people every day and providing the best possible customer experience.
Sound like you? Here is the longer list of what we are looking for!

Human Responsibilities:

  • Friendly, upbeat attitude
  • Interest in finding root cause of problems
  • Love working with a variety of people
  • Focus on high level customer service at all times
  • Set and manage customer expectations

Technical Responsibilities:

  • Install/upgrade, maintain and decommission hardware and software environments
  • Windows Server 2012+ (on premise and hosted environments)
  • Hyper-V/VMware
  • Azure AD & Azure VMs
  • Mac O
  • Dell servers, workstations and laptops
  • Synology NAS
  • SonicWALL and Meraki
  • Ubiquiti WAPs
  • Provision, implement and manage cloud based services
  • Google Apps / G-Suite
  • Acronis Cyber Protect
  • ConnectWise Suite
  • Configure, manage and migrate network services
  • DHCP
  • DNS
  • Active Directory / Group Policy
  • OpenVPN
  • Shared files and printers

Job Type: Full-time, hy brid work schedule

Benefits:

  • 401(k)
  • Flexible schedule
  • Health insurance
  • Paid time off

Experience level:

  • Mid

Schedule:

  • 8 hour shift

Experience:

  • MSP/Small Business IT Consulting: 2+ years (Required)
  • Active Directory: 5+ years (Required)
  • Microsoft Windows Server: 5+ years (Required)
  • Microsoft 365 Administration: 5+ years (Required)