This is an entry-level position for a IT Network Administrator & Systems Support technician. In this role, you will improve your skills in providing IT administration and support for SMB clients in Dallas, Texas.
We are seeking applicants with experience supporting Windows Server remotely. This is a team-based position where you will interact with clients over the phone, IM and email. A great personality and a keen sense of curiosity are a must in this role!
Training will be provided for first 3-6 months.
Candidates that have 1-3 years of Windows desktop support experience are encouraged to apply.
This is a full-time position with benefits.
*Substantial training will be provided along with Certifications and classroom training. We want you to advance as quickly as possible.*
IT Network Administrator & Systems Support Tech
- Manage Active Directory services on Microsoft Windows Server 2012 R2 and 2016
- Support a multi-site Microsoft Exchange 2010/2013 environment and O365
- Support Cloud Solutions utilizing Microsoft Azure and Office 365 (training will be provided)
- Install and configure new software images and hardware as required
- Write and manage technical documentation, policies, and procedures for solutions
- Provide input and participate in strategic planning sessions
- Help define and establish common and advanced system administration practices and procedures
- Use ConnectWise and Labtech (ConnectWise Automate) to track and automate your work.
Work environment includes arcade basketball hoop, Xbox One, cafe with stocked fridge and pantry.
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