We are seeking a dynamic Network Engineer to join our team. The Network Engineer will be joining a boutique IT Service Firm with a team-oriented collaborative group of engineers. We have a variety of service offerings including helpdesk, cloud, security, and professional services.

The IT Network Engineer will be at the forefront of designing, implementing and managing network infrastructure solutions for various small to midsize businesses. The ideal Network Engineer is someone who is comfortable with Microsoft & cloud technologies and advanced networking skills.

IT Network Engineer – MSP Responsibilities: 
  • Serve as the primary contact for network support agreements
  • Scope, design, and implement full network infrastructures using OSI layers 1-3 and beyond
  • Set up and install new network equipment and devices
  • Administer, manage, support, and maintain network infrastructure
  • Conduct maintenance and troubleshooting activities during off-hours (nights or weekends) as needed to minimize operational impact
  • Troubleshoot network software and hardware
  • Perform network hardware upgrades and swaps
  • Support back-office and application services
  • Maintain backup and recovery procedures for network systems
  • Provide training and support to end-users on network systems and applications
  • Interface with external vendors as necessary (e.g., Internet circuit and VoIP providers)
  • Actively participate in planning, coordinating, and implementing network solutions for small and medium business customers
  • Collaborate with managers to establish and document best practices configurations for network environments
  • Stay current with emerging technology through continuous self-study
  • Perform other duties as assigned

IT Network Engineer – MSP Qualifications & Requirements:

  • High competence and understanding of Layer 2 network traffic, including VLAN and switching fundamentals
  • High competence and understanding of Layer 3 network traffic, including Routing and NAT
  • Experience in SonicWall deployment, management and troubleshooting of their TZ and NSA lines of firewalls
  •  Experience in wireless network deployment, management, and troubleshooting of Enterprise wireless products, Cisco/HP Aruba
  • Experience in deployment, management and troubleshooting HP or Cisco switches
  • IPv4 knowledge, TCP/IP fundamentals – TCP, UDP, HTTP, FTP, DNS, SIP, RTP, etc.
  • Networking security fundamentals – Proxies, ACL, IPsec, VPN, SSL/TLS, etc.
  • Project skills including collaboration and teamwork, organizational skills, and managing clients’ expectations
  • Diagnoses and correlates complex network problems, identifies root causes, and develops remediation strategies
  • Microsoft Active Directory
  • Microsoft 365 Email Solution
  • Windows 10/11 endpoint operating system, joined to domain or Azure AD
  • Traditional File/Print services
  • Print services
  • Experience with Firewalls (site-to-site VPN tunnels)
  • Experience with Network switches
  • Experience with Wireless Access Points & Controllers
  • Knowledge supporting cloud-based solutions such as the following is also crucial: Microsoft 365, Microsoft Intune, SharePoint/OneDrive, Microsoft Teams, Microsoft Azure, Azure Entra ID

IT Network Engineer – MSP Benefits:

  • Salary: $100,000 – $150,000
  • 100% covered Health/Vision/Dental/Life Insurance
  • 401k with employer match
  • Performance bonus plan
  • 3+ weeks of PTO plus company holidays and sick days
  • Collaborative company culture
  • Certification Reimbursement