Are you an experienced Project Manager with a passion for IT and a track record of delivering successful client-focused solutions? Join a fast-growing Managed Service Provider (MSP) dedicated to providing innovative technology services to clients across the DFW Metroplex.

As a Project Manager, you’ll play a key role in aligning clients’ technology with their business goals. This position offers the opportunity to manage IT projects, lead client onboarding, and drive internal operational improvements in a collaborative and growth-oriented environment.

Key Responsibilities

  • Oversee IT projects, including client onboarding, system migrations, and technology upgrades.
  • Develop and execute project plans to meet client needs and business objectives.
  • Serve as the primary point of contact for clients, providing regular project updates and fostering engagement.
  • Collaborate with cross-functional teams to ensure successful project delivery and service alignment.
  • Track and report on project progress using KPIs to identify areas for improvement.
  • Lead internal initiatives such as system updates and process enhancements.
  • Manage multiple projects simultaneously, meeting deadlines while maintaining high-quality outcomes.

Qualifications

  • 4+ years of experience in project or program management within IT-focused industries.
  • Proven ability to manage IT projects, including onboarding and technology solution implementation.
  • Exceptional organizational and communication skills, with the ability to explain technical concepts to non-technical stakeholders.
  • Proficiency in project management tools and methodologies (PMP certification preferred; ITIL or SCRUM Master certifications are a plus).
  • Familiarity with ITSM tools such as ConnectWise is highly advantageous.
  • Background in IT consulting, managed services, or similar environments.
  • Team-oriented mindset with a professional and approachable demeanor.

Why Join Us?

  • Comprehensive Benefits: Medical, dental, and vision insurance.
  • Generous PTO: Time off to recharge and prioritize work-life balance.
  • Professional Development: Education and certification assistance to support career growth.
  • Additional Perks: Legal Shield and Aflac options.

This is a fantastic opportunity to join a company that values innovation, collaboration, and delivering exceptional results for clients.

Apply today to make an impact as a Project Manager in the dynamic world of IT Managed Services!

*Actual salary for IT Project Manager – Managed Service Provider to commensurate with experience*