IT Senior Support Engineer (Consultative & Technical) :

We are seeking a IT Senior Support Engineer to join a Managed Cloud Services Provider who has been providing white glove IT Services to various clients in the financial industry. We are seeking IT Senior Support Engineer (Consultative & Technical) to support our clients both remotely from our Manhattan office and onsite. The purpose of the IT Support Specialist & Field Technician is to provide technical leadership, day to day support to clients, and management to customers network and system infrastructure.

The owners of the Managed Service Provider value quality of life; evident by the benefits they are providing their employees, the defined career tracks they are extending to their team and people seem to resonate because the average tenure is over 4 years.

IT Senior Support Engineer (Consultative & Technical)  Qualifications:

  • 2+ years MSP experience REQUIRED
  • Experience with Office 365 migrations, troubleshooting and setup
  • Experience configuring and installing various computer and Windows servers up to 19
  • Knowledge of Citrix and VMware administration
  • Experience installing and maintaining approved security tools, and policies, and following procedures to implement
  • Experience supporting, configuring, maintaining, and upgrading corporate customer’s networks and in-house servers
  • Experience installing and integrate new server hardware and applications
  • Experience with Azure preferred
  • ConnectWise experience preferred

IT Senior Support Engineer (Consultative & Technical)   Benefits:

  • Salary $80,000-$100,000
  • 100% Employee paid medical, dental, vision coverage
  • Certification Reimbursement
  • Professional Development Assistance
  • Generous PTO Plan
  • Emphasis on work/life balance