IT Senior System Administrator Position Overview:
Our journey began over 20 years ago with a with a vision for unparalleled excellence in Managed IT Services. With a demonstrated history of client and employee retention, we understand what it takes to rise to the top in the competitive MSP space. We recently were ranked in the top 100 Managed Services Providers on Channel Futures MSP501 list. Our goal is to provide top tier IT services while constantly working with cutting edge technologies as we are technologists at heart.
Due to continued growth, we are seeking an IT Senior System Administrator. The IT Senior System Administrator must have a background in the Managed Services industry. This is an incredibly important role, as the IT Senior System Administrator will be working on large scale infrastructure modernization projects and resolving the highest level escalations.
IT Senior System Administrator applicants with previous experience in the MSP industry and supporting manufacturing companies will be prioritized.
IT Senior System Administrator General Responsibilities:
- Maintain optimum performance of systems via routine maintenance and comprehensive documentation for Server Administration (OS, AD, GPO), Physical/Virtual Machines, and all third-party systems SAAS/HAAS and any integrations to On-Premise or Cloud Devices.
- Ensure Environments maintain metric thresholds via established reporting tools (ScalePad, Sophos, Nable)
- Resolve complex hardware and software issues
- Champion System Upgrades as necessary (OS, Hardware/Software/Firmware, Dell Servers/Power Vaults); Research relevant options by completing comprehensive discovery, prepare Statement of Work and Product Quotations to support Project Plan Deliverable.
- Advanced/Expert Level Knowledge; Microsoft 365
- Microsoft Partner Center; License/Subscription Administration
- On Premise Exchange/Google/Legacy Mail Systems to M365 Migrations.
- Share Point, One Drive, Teams Administration and Advanced/Complex Support
- Microsoft Azure
- Advanced/Expert Level Knowledge; Sophos Firewall/End Point/WAP, MDR or similar type solutions.
- Advanced/Expert Level Knowledge in Backup and Disaster Recovery; Datto or similar type solutions.
- Advanced/Expert Level Knowledge in Network Design and Administration (TCP/IP, DNS, SNMP, VLAN)
- Advanced/Expert Level Knowledge of Industry Management Software; ConnectWise, N-Able, Pass-Portal, ITGlue, ScalePad, Auvik
IT Senior System Administrator Benefits:
- 100% company paid Health, Dental, and Vision Insurance
- 401(k) with 4% match
- 3 weeks PTO + flexible WFH days + 9 paid holidays
- Certification reimbursement program
- Ongoing paid trainings
- Regular company sponsored lunches