IT Senior System Administrator (Managed Services)

For over 30 years we have providing IT services to small to medium-sized businesses in the DFW Metroplex. We are committed to developing long-term, professional relationships with clients while delivering an exceptional customer service experience. Our team fosters an environment where even the most seasoned experts can learn and grow, offering competitive compensation and reimbursement for technical certifications to candidates based in the North Dallas area.

At this time our current opening is for an IT Senior System Administrator (Managed Services) who has previously worked for an MSP. The IT Senior System Administrator (Managed Services) must have intermediate to advanced experience with Windows Server, M365, VMware, Hyper-V, Backup solutions, Cisco or Fortinet, and Azure.

IT Senior System Administrator (Managed Services) Experience:

  • Passion for delivering remarkable customer experience and success with a commitment to integrity and excellence.
  • Previous MSP experience required
  • Experience in consulting, ability to work well in multiple client settings.
  • Provide end-to-end client support with a broad-based IT background with a technical understanding of networks, protocols, security configurations, and identity and access management.
  • Knowledge of cloud-based technologies such as Microsoft Azure and Microsoft 365.
  • Ability to deploy on-premises and cloud-based technology solutions utilizing current security best practices.
  • Ability to configure and deploy multi-factor authentication technologies such as Microsoft MFA and Cisco Duo.
  • Hands-on experience with virtualization platforms such as Microsoft Hyper-V and VMware vSphere.
  • Able to install, configure, maintain, and monitor client server environments with an emphasis on Windows Server 2012, 2016, 2019, and 2022.
  • Extensive experience with Microsoft Active Directory, Group Policy, DHCP, DNS, IIS, and Remote Desktop as well as Microsoft Exchange, both on-premise as well as with Microsoft 365.
  • Create and maintain internal and client facing documentation.
  • Ability to work within a ticketing system, prior ConnectWise Manage experience a plus.
  • Exposure to networking with the ability to troubleshoot common networking issues.
  • Ability to design, configure, maintain, and monitor WAN and VPN connections to remote divisions requiring a core knowledge of Thin Client, TCP/IP, IPSEC, SSL, RDP and VPN protocols.
  • Implement and support backup and disaster recovery solutions such as Veeam Backup & Replication.

IT Senior System Administrator (Managed Services) Benefits:

  • Health, Dental, and Vision Insurance
  • 401(k) with company match
  • Paid technical learning time
  • Certification reimbursement
  • Hybrid WFH schedule after onboarding