IT Service Desk Analyst (Tier 2) – MSP
We are currently seeking a IT Service Desk Analyst (Tier 2) – MSP to join a well Established Managed Service Provider based out of Dallas, TX. The IT Service Desk Analyst (Tier 2) – MSP will join an award winning and one of the fastest growing Cloud/Managed Services Providers where employees partake in continual training and regular reviews to fast track your career.
The IT Service Desk Analyst (Tier 2) – MSP will be responsible for maintaining systems, monitoring alerts, and supporting Virtualization, Cloud, and Windows technologies. This position will be a mixed bag between reactive support and proactive support.
IT Service Desk Analyst (Tier 2) – MSP Requirements:
- 2+ Years of MSP experience REQUIRED
- Experience with ConnectWise Automate/Manage a plus!
- Experience with Cloud technologies (Azure/AWS)
- Experience with Virtualization technologies (VMware ESX or ESXi)
- Experience with Windows Server 2016+ Exchange 2016+, Office 365
- Experience with administrating Microsoft Active Directory and Group Policy
IT Service Desk Analyst (Tier 2) – MSP Benefits
- Salary $60,000 – $65,000
- 401k
- Health, Dental, Vision Insurance
- Annual Bonus
- Certification Reimbursement
- Profit sharing
