IT Service Desk Engineer – ConnectWise

Location: Sterling, VA / Salary: $45,000 - $55,000

IT Service Desk Engineer – ConnectWise

IT Service Desk Engineer – ConnectWise

Looking to bring on an IT Service Desk Engineer – ConnectWise to join one of the oldest Cloud Services Provider in the area, having been in business for almost 40 years now. HQ’d out of Sterling, VA, offering a wide variety of service offerings in addition to Managed Services – they also provide Security as a Service, Cloud IT Solutions, Data Recovery, and various others

The IT Service Desk Engineer – ConnectWise role is the perfect fit for someone who has already proven themselves in a helpdesk position and is looking to take that next step to graduate to a Sys Admin in the near future.

On a daily basis, you would be fielding tickets from a variety of clients on the Service Desk via ConnectWise and working with Senior Engineers on back-end projects. The responsibilities will be included but not limited to MS O365/application, Windows server support, Azure, customer service, and basic networking experience.

IT Service Desk Engineer – ConnectWise Responsibilities:

• Handle all manner of desktop and laptop computer support duties, including format, install, set up, upgrade, maintenance, and troubleshooting.
• Participate in workstation build, configuration, and testing as a member of project teams.
• Mastering a wide range of network environments and continuing to expand your skill set as the technology landscape evolves.

IT Service Desk Engineer – ConnectWise Qualifications:

• Direct experience with user administration in an Active Directory environment (include new user setups and group administration). You must have performed these tasks in a live small/medium business environment (REQUIRED).
• Experience with the format, install, and set up of desktop and laptop computers.
• Experience troubleshooting desktop and laptop computer issues, including adding or replacing memory, keyboards, motherboards, and other components.
• Experience setting up and administering printers.

IT Service Desk Engineer – ConnectWise Benefits:

• Our benefits include medical, dental, vision, and life insurance, transit parking, PTO, a laptop, and tuition reimbursement.
• Certification and training opportunities, including certification testing reimbursement.

Opportunity Location

Sterling, VA

Proposed Salary

$45,000 - $55,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

Tagged: #MH333

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Location: Sterling, VA

Proposed Salary: $45,000 - $55,000

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