IT Service Desk Engineer II (MSP)
Looking to fill an IT Service Desk Engineer II (MSP) position immediately.
We are a leading Managed Services Provider located in downtown LA and have been in business since 1996. We provide Managed IT Services, Cloud Services, Backup and Disaster Recovery Services, IT Consulting, VOIP Solutions and much more to clients across the country. We work with clients in many different industries and help tailor solutions to fit their exact needs.
The IT Service Desk Engineer II (MSP) will be joining a 50 person MSP and primarily supporting two of our major clients in the Arts District (Zip 90013). The IT Service Desk Engineer II (MSP) will split their time handling escalated tickets and working on projects. The IT Service Desk Engineer II (MSP) will support Windows Servers, O365 administration, Datto, configuring/maintaining servers via Hyper-V, and cloud computing (Azure/AWS).
*** Must have previous Managed Services experience ***
IT Service Desk Engineer II (MSP) Requirements:
- Desktop support and deployment — Windows 10, Apple
- Windows Server maintenance — Windows 2012, Windows 2016, Windows 2019, Active Directory
- Wireless network support and deployment — Meraki, Cisco, Aruba
- Email account maintenance — Microsoft Online Services, Google Apps
- Antivirus — SentinelOne, BitDefender
- Backup — Solarwinds MSP Backup, Veeam
- Mobile device support — Apple, Android
- Remote PC support
- Documenting SOPs
IT Service Desk Engineer II (MSP) Benefits:
- Health, Vision, and Dental Insurance
- 3 days WFH per week
- Performance based bonuses
- 401(k) with company match
- Abundant PTO/Paid Holidays
- Travel and Certification Reimbursement
- Mentorship program to expedite growth
Los Angeles, CA
$65,000 - $75,000
Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.