IT Service Desk Engineer Level 2 (MSP) Responsibilities:
- Act as the first and second level response for incoming support requests
- Troubleshoot and resolve issues with software or hardware.
- Install and configure software and computer systems.
- Walk clients through steps to help them resolve their technical problems.
- Maintain procedures and documentation that provide technical support to the entire organization.
IT Service Desk Engineer Level 2 (MSP) Benefits:
- 100% covered Health, Dental, and Vision Insurance
- Quarterly Bonuses
- Generous PTO
- Paid Training
- Certification Reimbursement
- Clear paths for promotions
