IT Service Desk Technician Level 2 (MSP)

IT Service Desk Technician Level 2 (MSP) Overview:

We are a full-service IT Managed Services Provider with a long history of supporting DFW based businesses. For over two decades, we have provided clients with personalized IT solutions built to fit their unique needs. We pride ourselves on being a company with a high employee and client retention rate. We offer regular paid training, certification reimbursement, and collaboration to allow employees to learn on the job.

Due to organic growth, we are looking for a passionate IT Service Desk Technician Level 2 (MSP) that is eager to learn. The IT Service Desk Technician Level 2 (MSP) is is best described as someone who will interact directly with clients and partners using their best problem-solving methodologies. As an IT Service Desk Technician Level 2 (MSP) you will resolve L1/L2 tickets and assist Senior Engineers on projects such as M365 migrations, Azure migrations, firewall configuration/deployment, and more.

We are only accepting IT Service Desk Technician Level 2 (MSP) applicants with previous MSP experience and good tenure.