IT Service Technician – MSP
Due to continued growth, we are in search of a IT Service Technician – MSP. The IT Service Technician – MSP will have demonstrated experience working within a Microsoft Windows workstation and server environment. We are seeking a IT Service Technician – MSP that has experience with AD and an understanding of basic network infrastructures. Our company thrives on collaboration, humility, and tenacious employees who are willing to learn and work together to accomplish their tasks.
The IT Service Technician – MSP will work with ConnectWise, O365, Windows Server, SonicWALL, VMware, Hyper-V, Azure, and more. The IT Service Technician – MSP should have strong working knowledge of Windows Operating Systems (XP, Windows 7, Windows 8, 8.1, 10). As well as, strong working knowledge of Microsoft Office (2007, 2010, 2013, 2016 & Office 365)
Prior MSP experience required for the IT Service Technician – MSP position.
IT Service Technician – MSP Requirements/Job Duties:
– Troubleshooting/administrating O365 environments, primarily for SMB’s
– Must have experience with an MSP-oriented RMM tool – ConnectWise preferred
– Strong working knowledge of Windows Operating Systems (XP, Windows 7, Windows 8, 8.1, 10)
– Knowledge of DNS, DHCP, SMB, and other common protocols
– Proficient with router, firewall, switch, and access point configuration/management (primarily SonicWall equipment)
IT Service Technician – MSP Preferred Experience:
– Experience with ConnectWise Automate/Manage
– SonicWALL firewall configuration experience
– Experience troubleshooting/administrating virtual servers (VMware and/or Hyper-V)
– Troubleshoot third party applications (ie: Adobe products, QuickBooks, custom applications, etc.)
– Configure, network and share printers
IT Service Technician – MSP Salary + Benefits:
-Salary of $45k – $55k
-Health/Dental/Vision
-401(k)
-PTO
