IT Service Technician – MSP Requirements/Job Duties:
– Troubleshooting/administrating O365 environments, primarily for SMB’s
– Must have experience with an MSP-oriented RMM tool – ConnectWise preferred
– Strong working knowledge of Windows Operating Systems (XP, Windows 7, Windows 8, 8.1, 10)
– Knowledge of DNS, DHCP, SMB, and other common protocols
– Proficient with router, firewall, switch, and access point configuration/management (primarily SonicWall equipment)
IT Service Technician – MSP Preferred Experience:
– Experience with ConnectWise Automate/Manage
– SonicWALL firewall configuration experience
– Experience troubleshooting/administrating virtual servers (VMware and/or Hyper-V)
– Troubleshoot third party applications (ie: Adobe products, QuickBooks, custom applications, etc.)
– Configure, network and share printers
IT Service Technician – MSP Salary + Benefits:
-Salary of $45k – $55k
-Health/Dental/Vision
-401(k)
-PTO