IT Support Analyst (Tier 2) – MSP

We are a well established Managed Service Provider that provides business technology solutions to small to enterprise sized business clients. We focus on providing high level customer service to clients for Cloud-Computing, Cyber-security, Networking, and IT Support.

We are seeking a IT Support Analyst (Tier 2) – MSP to join our growing team. This position is will be a mix of proactive support/projects and reactive support.

The IT Support Analyst (Tier 2) – MSP will be joining a collaborative work environment with an emphasis on employee development, work life balance, and employee recognition. Ideally, we would like the IT Support Analyst (Tier 2) – MSP to move into a team lead position.

IT Support Analyst (Tier 2) – MSP Key Skills:

  • Knowledge of Servers: Active Directory, Group Policy (administration, not necessarily creation of new GPs), bring up Domain Controllers
  • G-suite/ O365 migrations
  • Configure, Support, and maintain AWS/Azure
  • Complete Server deployments
  • Configure and set up customer networks, complete firewall deployments

IT Support Analyst (Tier 2) – MSP Benefits:

  • Salary: $70,000-$80,000
  • Medical, Dental, Vision Coverage
  • Paid Vacation
  • 401k+ match

***Candidates MUST have 2+ years of experience working for a Managed Service Provider to be considered ***