IT Support Engineer – Level 2 (MSP)

Location: New York, NY / Salary: $60,000 - $70,000

IT Support Engineer – Level 2 (MSP)

IT Support Engineer – Level 2 (MSP)

We are a booming Cloud Services Provider looking to bolster our team with the addition of an IT Support Engineer – Level 2. With 30 years in business, 45 employees, and over 100 clients we provide IT Technicians the opportunity to hone and grow their skillsets (as well as position/pay). The growth opportunities include, but are not limited to, Service Desk Team Lead, Project Deployment/Migration Team Lead, and Senior Engineer. We offer paid training as well as an annual certification allowance.

Our customer base consists of small to large businesses primarily in Windows, Virtual, and Cloud environments. The IT Support Engineer – Level 2 (MSP) should be comfortable working with Windows Server, VMware or Hyper-V, O365, Azure, basic networking, and Citrux would be a plus.

The IT Support Engineer – Level 2 (MSP) must have previous experience working for a MSP/CSP or supporting multiple businesses concurrently.

IT Support Engineer – Level 2 (MSP) Job Duties:

  • Provide IT support relating to technical issues involving core business applications, as well as environments built on Microsoft, Cisco and VMware
  • Support services for Microsoft related technologies: Windows Server, Exchange, Azure, Office 365, etc…
  • Technical services: WAN and LAN connectivity, routers, firewalls, and security
  • Remote access solution implementation and support: VPN, Terminal Services, VDI, and Citrix
  • System documentation to include system reviews and recommendations

IT Support Engineer – Level 2 (MSP) Benefits:

  • Health, Dental, and Vision
  • Generous PTO (15 days to start)
  • 401(k)/IRA with company match
  • Ongoing Paid Training
  • Annual Certification Allowance

Opportunity Location

New York, NY

Proposed Salary

$60,000 - $70,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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Location: New York, NY

Proposed Salary: $60,000 - $70,000

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