IT Support Engineer – (MSP/Windows)

We are a local Managed/Cloud Service provider with over 20 years of experience in the industry. We focus on providing a competitive salary, a wealth of benefits like health insurance, 401(k) with match, company outings, work life balance with a hybrid WFH schedule, and a generous amount of PTO that increases with tenure. We are looking for an IT Support Engineer – (MSP/Windows) to join our work hard play hard firm.

The open IT Support Engineer – (MSP/Windows) is a great opportunity for a mid level technician to showcase their experience with virtualization and cloud technologies. The IT Support Engineer – (MSP/Windows) is best suited for someone with 2+ years of experience in a Managed IT services environment, looking to gain hands on exposure to light projects and back end technologies including virtualization/cloud/network.

IT Support Engineer – (MSP/Windows) Responsibilities and Requirements: 

  • Assist in the configuration and maintenance of client firewalls, switches, and routers (Cisco/Meraki)
  • 2+ years experience with managing Microsoft Active Directory / Azure AD and Group Policy
  • Experience administering/troubleshooting Office 365
  • Experience using a help desk ticketing system like ConnectWise, Kaseya, N-able, etc.
  • Experience with VMware or Hyper-V server builds is also preferred
  • Provide remote support, troubleshooting efforts, and remediation in a timely fashion
  • Assist with New client onboarding site
  • Windows Server Active Directory/GPO deployment and troubleshooting
  • Windows File Share/DFS deployment and troubleshooting
  • Assist in software and equipment patching and maintenance for clients
  • Assist Network Engineering teams in specific project tasks as directed
  • 2+ years of Managed Service Provider Experience REQUIRED

IT Support Engineer – (MSP/Windows) Benefits: 

  • Salary $70k – $85k
  • Hybrid WFH (2-3 days)
  • Medical/Dental/Vision
  • Opportunity of growth within the company
  • 15 days PTO (Increases with tenure)
  • 401(k) w/t company match
  • Certification reimbursement

*Actual salary for the IT Support Engineer – (MSP/Windows) to commensurate with experience*