IT Support Engineer Tier 2 (MSP)

Location: Massapequa, NY / Salary: $60,000 - $70,000

IT Support Engineer Tier 2 (MSP)

We’ve been providing IT/Cloud Support Services for small to medium sized businesses on Long Island for over 25 years. We continue to scale with the times which is why we’ve moved almost all of our clients into Cloud based solutions. We’ve built an environment that promotes growth, and innovation, and motivates engineers/consultants to be their best – we places a huge emphasis on client and employee satisfaction.

We’re seeking an IT Support Engineer Tier 2 (MSP) to work a hybrid schedule and visit clients on Long Island as needed. The IT Support Engineer Tier 2 (MSP) will WFH 2-3 days per week.

The IT Support Engineer Tier 2 (MSP) should have at least a year of MSP experience and be familiar with ConnectWise, Autotask, or other MSP RMM/PSA tools. The IT Support Engineer Tier 2 (MSP) will make heavy use of O365, Windows Server, VMware, Azure, and network troubleshooting/administration. Previous experience working on O365 migrations is highly preferred.

IT Support Engineer Tier 2 (MSP) Requirements:

Configure and install various computer and Windows Servers, up to version 2019
O365 administration and migrations
Knowledge of Citrix and VMware
Install and maintain approved security tools, and policies, and follow procedures to implement
Support, configure, maintain, and upgrade corporate customer networks and in-house servers
Azure support

IT Support Engineer Tier 2 (MSP) Benefits:

Health, Dental, and Vision Insurance
Partial WFH (2-3 days WFH)
Paid Training & Certification Reimbursement
PTO, Paid Holidays, Floating Holidays
Travel Reimbursement

Opportunity Location

Massapequa, NY

Proposed Salary

$60,000 - $70,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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Location: Massapequa, NY

Proposed Salary: $60,000 - $70,000

Published: May 10, 2023

Job ID: BW2129

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