IT Support Engineer Tier 2 (MSP)
We’ve been providing IT/Cloud Support Services for small to medium sized businesses in LA for over 20 years. We continue to scale with the times which is why we’ve moved almost all of our clients into Cloud based solutions. We’ve built an environment that promotes growth, and innovation, and motivates engineers/consultants to be their best – we places a huge emphasis on client and employee satisfaction.
We’re seeking an IT Support Engineer Tier 2 (MSP) to work a hybrid schedule and visit clients in LA as needed. The IT Support Engineer Tier 2 (MSP) will WFH 2-3 days per week.
The IT Support Engineer Tier 2 (MSP) should have at least a year of MSP experience and be familiar with ConnectWise, Autotask, or other MSP RMM/PSA tools. The IT Support Engineer Tier 2 (MSP) will make heavy use of O365, Windows Server, VMware, Azure, and network troubleshooting/administration. Previous experience working on O365 migrations is highly preferred.
IT Support Engineer Tier 2 (MSP) Requirements:
- Configure and install various computer and Windows Servers, up to version 2019
- O365 administration and migrations
- Knowledge of Citrix and VMware
- Install and maintain approved security tools, and policies, and follow procedures to implement
- Support, configure, maintain, and upgrade corporate customer networks and in-house servers
- Azure support
IT Support Engineer Tier 2 (MSP) Benefits:
- Health, Dental, and Vision Insurance
- Partial WFH (2-3 days WFH)
- Paid Training & Certification Reimbursement
- PTO, Paid Holidays, Floating Holidays
- Travel Reimbursement
