IT Support Manager – Lead and Manage a Team

We are seeking two IT Support Managers to split their time between hands-on Tier III support and Management and Operations for a small IT team.

Interested in working for a small IT company that has an entrepreneurial feel but is backed by $5 million in revenue?
Interested in joining a team that certifies its techs (70% of technicians received at least 2 certifications in the first 12 months)?
Interested in working with IT professionals who do it right the first time?

This would be considered a Tier III role. This position involves Windows Server, Office 365, and VMware support & new project installs for companies leveraging Cloud and virtualization technology.

The successful candidate for the IT Support Manager is responsible for client design and smooth system support of Windows environments. A CCNA is a plus. MCSE or MCSA is a BIG plus.

IT Support Manager – Windows Environment Qualifications:

A combination of hands-on technical work and management and operations for a small IT Consulting company
Experience being a Team Lead on the Help Desk or handling escalations for an IT support team
Designing and troubleshooting with Windows Server 2012/2016 and Exchange 2010/2013 & Office 365
Experience supporting small and mid-sized company IT environments
Knowledge of TCP/IP and Active Directory/Group Policy mastery

This is full-time permanent position with benefits. Benefits include 4 weeks PTO, health benefits and retirement 401(k) options.

Opportunity Location

Chicago, Illinois

Opportunity Proposed Salary

$65,000 - $80,000

Bowman Williams is a specialized staffing firm for Cloud Service Providers, Managed Service Providers, and Data Centers in the Washington D.C., Dallas, Los Angeles, New York City, Chicago, and Philadelphia Metropolitan areas. We are a good resource for candidates looking to advance their careers in the IT Solutions and Services industry.

Apply For This Opening

Apply To Bowman Williams

Apply For This Opening

Apply To Bowman Williams