IT Support Specialist & Field Technician (MSP)
We are seeking a IT Support Specialist & Field Technician (MSP) to join a Managed Cloud Services Provider who has been providing high-level support to small to large businesses since 2000. We are seeking IT Support Specialist & Field Technician to support our clients both remotely and onsite. The purpose of the IT Support Specialist & Field Technician is to provide technical leadership, day to day support to clients, and management to customers network and system infrastructure.
The owners of the Managed Service Provider value quality of life; evident by the benefits they are providing their employees, the defined career tracks they are extending to their team and people seem to resonate because the average tenure is over 4 years.
IT Support Specialist & Field Technician (MSP) Qualifications:
- Server OS and associated technologies experience – (Server 2008 +, PowerShell, Active Directory, Group Policy, etc.)
- Strong understanding of DNS and how it affects network and servers
- 2+ years MSP experience REQUIRED
- Experience with Office 365 migrations, troubleshooting and setup
- Network administration and configuration (Sophos, Palo Alto, Fortinet, or SonicWall, preferred.)
- Switch installation, configuration and troubleshooting with VLAN configuration.
- Knowledge and understanding of virtualization technologies VMware OR Hyper-V
- Experience with Azure preferred
- ConnectWise experience preferred
IT Support Specialist & Field Technician (MSP) Benefits:
- Salary $80,000-$95,000 (Flexible depending on experience)
- 100% Employee paid medical, dental, vision coverage
- Certification Reimbursement
- Professional Development Assistance
- Generous PTO Plan
- Emphasis on work/life balance
