Looking to join a dynamic team in the heart of the IT consulting world? Our successful small IT Consulting Company, operating across multiple US states, is seeking talented individuals to join our ranks. With a diverse clientele spanning Freight Transport, Property Management, Financial/Banking, and more, we pride ourselves on being the go-to solution for all things IT, from project design and implementation to security services and helpdesk support. If you’ve got what it takes to excel in a fast-paced MSP environment, we want to hear from you.

As a member of our team, you’ll play a pivotal role in diagnosing and resolving system and application failures, ensuring our clients’ operations run smoothly. You’ll bring your Tier 1/Tier 2 phone and remote support expertise to the table, prioritizing client satisfaction and maintaining impeccable consultant etiquette. With a focus on multitasking and organization, you’ll thrive in our bustling atmosphere, handling documentation, emails, client communication, and support tasks with ease. Local travel may be required for on-site visits across areas of NJ (mostly central) and NY (city).

Requirements:

  • Proficiency in managing MS365 environments, including email, MDM, and Intune.
  • Strong knowledge of Windows 10, particularly in implementing baseline security policies.
  • 3-5 years of experience supporting Windows-based servers.
  • Familiarity with RMM and remote assistance tools such as ConnectWise.
  • Ability to troubleshoot issues related to Windows AD, DNS, and IP networking.
  • Excellent problem-solving skills and a thirst for learning.
  • Proactive attitude with exceptional interpersonal and communication skills.

Bonus Points:

  • Experience with email security/spam filtering solutions like Ironscales or Proofpoint.
  • Familiarity with SQL Server.
  • Experience with hosted VoIP systems.
  • Proficiency in a scripting language, preferably Windows PowerShell.
  • Knowledge of Linux/Mac environments.

This is a full-time position with benefits, including 401(k), PTO, and more. If you’re ready to take your IT career to the next level, apply today and become a valued member of our team!