IT Support Specialist Tier 2 (Onsite & Remote Support) – MSP
We are a IT company that offers IT services and support for small/ midsize businesses. Our primary focus is providing innovative technology solutions and IT services to our clients. We are looking for a motivated IT Support Specialist Tier 2 to join our team!
The hired IT Support Specialist Tier 2: will be interacting with customers, end-users, troubleshooting issues on systems, and providing general technical support remotely and onsite.
The IT Support Specialist Tier 2 is an ideal role for anyone who enjoys being client-facing and is looking to exposure to more technology in diverse environments.
IT Support Specialist Tier 2 (Onsite & Remote Support) – MSP:
Job Requirements:
- Computer Hardware; Software Troubleshooting
- Strong background with Windows 10
- Desktop support experience
- Networking/troubleshooting knowledge
- Knowledge of Windows and Servers, Active Directory, Exchange On-Prem or Office 365
- 1+ years of experience working for a Managed Service Provider Required
- MCSA, MCSE, or CCNA preferred
IT Support Specialist Tier 2 (Onsite & Remote Support) – MSP: Benefits:
- Salary $60,000-$75,000
- Full employer-paid healthcare
- 401k
- 3 weeks PTO
- Quarterly reviews/ bonuses
- Certification reimbursement and paid training
