IT Support Specialist Tier II (Partial Remote) – MSP
We are looking to bring on a IT Support Specialist Tier II (Partial Remote) to join our mid-size IT Managed Services Provider located in the greater Chicago area. We support small to medium sized businesses in a variety of industries which allows the IT Support Specialist to work with a diverse set of technologies. Employee growth is highly encouraged shown by our generous benefits, paid training, and certification reimbursement offered to all employees from day 1.
IT Support Specialist Tier II (Partial Remote) – MSP Responsibilities:
- Mitigate, identify, troubleshoot, and resolve hardware and software problems on servers, printers, and workstations.
- Manage end user accounts, permissions, access rights, and storage allocations in accordance with best practices regarding privacy, security, and regulatory compliance
- Provide support for Microsoft server technologies including Windows Server, Active Directory, Office 365, Hyper-V and Microsoft Cloud
- Manage and Deploy Firewalls, Managed Switches, and other Networking Equipment
- Manage and Deploy VMWare Environments as well as Hyper-V
- Assist clients with technology planning, IT project management, reporting and compliance
IT Support Specialist Tier II (Partial Remote) – MSP Requirements:
- SonicWall, Meraki or Cisco experience configuring, deploying and troubleshooting
- 2+ years of Experience working for a Managed Service Provider Required*
- Strong understanding of Microsoft technologies
- Must be comfortable administering server-side technology and networked computing systems.
- Mid Level to advanced experience with Microsoft Windows Server based applications, services, and technologies (AD, DHCP, DNS, Office 365, Azure AD)
IT Support Specialist Tier II (Partial Remote) – MSP Benefits include:
- $70,000-$80,000
- 100% paid for Health Benefits
- 70-80% work remotely
- 401(k) + company match
- Mileage reimbursement for travel
- Rapid advancement and regular reviews!
- PTO + holidays
