IT Support Tier 1 (Ticket Crusher) MSP
We are a well-established Cloud and Managed Service provider with a proud 25-year history in the IT Solutions industry. We prioritize personal development by offering licenses to formal online courses and incentivizing certifications in the industry. We are currently seeking to hire an IT Support Tier 1(Ticket Crusher) MSP to join our rapidly growing team.
Additionally, our management fosters an environment of Intentional Calm, ensuring a harmonious work-life balance for all employees. If you are passionate about IT solutions, dedicated to personal growth, and seeking a supportive and balanced work environment, we are the perfect fit for you. Join our team and contribute to our mission of delivering exceptional services to our clients while fostering a culture of intentional calm. Apply now and become part of our dynamic and forward-thinking company.
IT Support Tier 1 (Ticket Crusher) MSP Job Responsibilities:
- Familiarity with M365 and Office365 applications, including Intune and Exchange
- Knowledge and experience with Active Directory and Microsoft Azure Services
- Proficiency in Windows Server and Desktop Operating Systems
- Strong problem-solving abilities/work in a fast pace environment
- Excellent organizational and time management skills
- Experience with Windows Server tools, such as PowerShell, Active Directory, and Group Policy
- Troubleshooting various IT peripherals, including monitors, printers, cameras, and other connected devices
IT Support Tier 1 (Ticket Crusher) MSP Salary & Benefits:
- Salary $50k-$65k
- Paid time off (PTO) of up to three weeks, which increases with tenure
- 401(k) match – 100% of the first 3% and 50% of the next 2%
- Internal Growth/Bonus Potential
- Group term life insurance with Accidental Death & Disability provision
- Dental and vision coverage
- Travel Reimbursement
