IT Support Tier II & IT Consultant (MSP):
We are seeking a IT Support Tier II & IT Consultant who will be responsible for MSP Business building strong long-term client relationships by providing technology guidance that aligns with the client’s business strategy and their overall business processes.
The IT Support Tier II & IT Consultant (MSP) will will be responsible for IT strategy development, IT solutions discovery, service management, ticket resolution and relationship management.
IT Support Tier II & IT Consultant (MSP) Requirements:
- 3+ years working in a similar role for a Managed Service Provider
- Hands on technical background preferred
- Must be familiar with technologies such as O365, Azure, Active Directory, Cisco, Windows Servers
- Recommending new technologies and hardware and software solutions to clients.
- Proven customer service and problem-solving skills, working directly with clients.
- You are great with process and receptive to new ideas and new ways of doing work.
- You are service-oriented and collaborative with the ability to develop and build strong relationships.
- You are comfortable working with C-suite executives in a consultative fashion
IT Support Tier II & IT Consultant (MSP) IT Consultant (MSP) Benefits:
- Salary: $75,000-$85,000
- Health, dental, vision coverage
- 401k+ company match
- Certification reimbursement
- Quick advancement opportunities
- Friendly, family-oriented company environment
- Frequent company outings
