IT System Administrator (ConnectWise/VMware) MSP Duties:
- Provide on-site technical support for end-users, including troubleshooting, diagnosing, and resolving hardware, software, and network issues
- Install, configure, and maintain hardware and software components, including desktops, laptops, printers, and mobile devices
- Set up and configure new equipment for end-users, including peripherals and software
- Ensure proper functioning of computer systems, networks, and applications
- Escalate unresolved issues to Level 3 support or other IT staff, as needed
- Create and maintain technical documentation and knowledgebase articles
- Assist with IT projects, as needed
IT System Administrator (ConnectWise/VMware) MSP Salary & Benefits:
- Salary: $85-$95k
- Health/Dental/Vision Insurance
- Certification Reimbursements
- Generous PTO/401K
- Career Training/Internal Promotion