IT System Administrator Level 2 (MSP) Overview:
We are one of Long Island’s premier Managed and Cloud Services Providers with over 25 years in business! We have a presence throughout the country, but are headquartered in Farmingdale, NY. Our goal is providing our clients with scalable IT infrastructure necessary to keep their business running smoothly. Our clients range in size, from small to enterprise, which allows our team to touch a wide array of technologies. We offer Health Insurance, Unlimited PTO, hybrid WFH schedule, 401(k) with company match, certification reimbursement, and more.
Due to our continued growth, we are seeking an IT System Administrator Level 2 (MSP). The IT System Administrator Level 2 (MSP) is an integral role, providing escalated support and working on projects. Successful IT System Administrator Level 2 (MSP) should be comfortable with Windows Server, M365, VMware, Hyper-V, SonicWALL, Meraki, Azure, and Cyber Security.
IT System Administrator Level 2 (MSP) Position Responsibilities:
- Take a lead role as the technical expert for all infrastructure-related outages, failures, and problems.
- Perform proactive and reactive Incident Response as a result of system or service anomalies.
- Provide top-notch technical support in your areas of subject matter expertise (network, virtualization).
- Monitor and work with various systems management tools.
- Identify and drive opportunities to automate repeatable networking tasks including through creation and maintenance of scripts and tools.
- Quickly assess an issue and form an understanding of the root cause in unfamiliar technical environments and technologies.
- Commit to professional growth and development by maintaining and/or obtaining new industry specific certifications.
IT System Administrator Level 2 (MSP) Salary + Benefits:
- Health Insurance
- Unlimited PTO
- Hybrid WFH model
- 401(k) with company match
- Certification Reimbursement
- Travel Reimbursement (minimal onsite required for this role)
