IT System Administrator Level 2 (MSP) Position Responsibilities:
- Take a lead role as the technical expert for all infrastructure-related outages, failures, and problems.
- Perform proactive and reactive Incident Response as a result of system or service anomalies.
- Provide top-notch technical support in your areas of subject matter expertise (network, virtualization).
- Monitor and work with various systems management tools.
- Identify and drive opportunities to automate repeatable networking tasks including through creation and maintenance of scripts and tools.
- Quickly assess an issue and form an understanding of the root cause in unfamiliar technical environments and technologies.
- Commit to professional growth and development by maintaining and/or obtaining new industry specific certifications.
IT System Administrator Level 2 (MSP) Salary + Benefits:
- Health Insurance
- Unlimited PTO
- Hybrid WFH model
- 401(k) with company match
- Certification Reimbursement
- Travel Reimbursement (minimal onsite required for this role)
