IT System Administrator (MSP/ConnectWise) Overview:
For over 25 years, we have been a trusted Managed IT Services partner to small to large sized businesses located on Long Island. We have committed ourselves to providing each one of our clients with Best-in-Class service and support while creating a working environment where our team members truly enjoy working together. We are an award-winning team, not just for our technical expertise, but also for the team we’ve developed over the years.
Our environment provides everything you’re looking for and more in your career, with our goal to provide you with equal opportunities, competitive salary, monthly team outings, extensive benefits, constantly evolving career growth, and much more! We have won Best Places to Work in back-to-back years.
Our current need is for an IT System Administrator (MSP/ConnectWise) with a background in the MSP industry. You play a pivotal role as an IT System Administrator (MSP/ConnectWise) because you will be interacting directly with clients, addressing escalated issues, working on projects, and acting as a trusted consultant. Key technologies you will work with as the IT IT System Administrator (MSP/ConnectWise) are Windows Server, M365, VMware, Hyper-V, ConnectWise, routers/switches/firewalls, and Azure.
IT System Administrator (MSP/ConnectWise) Position Responsibilities:
- Take a lead role as the technical expert for all infrastructure-related outages, failures, and problems.
- Perform proactive and reactive Incident Response as a result of system or service anomalies.
- Provide top-notch technical support in your areas of subject matter expertise (network, virtualization).
- Monitor and work with various systems management tools.
- Identify and drive opportunities to automate repeatable networking tasks including through creation and maintenance of scripts and tools.
- Quickly assess an issue and form an understanding of the root cause in unfamiliar technical environments and technologies.
- Commit to professional growth and development by maintaining and/or obtaining new industry specific certifications.
IT System Administrator (MSP/ConnectWise) Benefits:
- Health, Dental, and Vision Insurance (100% company paid)
- Life and Disability Insurance
- 401(k) with company match
- PTO + Paid Holidays
- Certification Reimbursement
- Mileage Reimbursement