IT System Administrator (MSP) Duties and Responsibilities:
- Support services for Microsoft-related technologies, including Windows Server, Microsoft 365, and SharePoint, as well as virtualization technologies on VMware and Hyper-V.
- Administration and deployment of Windows Server versions 2016/2019/2022
- Implement and support remote access solutions like VPN, Remote Desktop Services, and wireless access points.
- Provide technical services and support for WAN and LAN connectivity, routers, firewalls, and security.
- Improve customer satisfaction through effective communication, both verbal and written, escalation of unresolved issues; and teamwork.
- Document internal processes and procedures and track time and expenses in ConnectWise.
- Stay up-to-date with current and emerging technologies.
IT System Administrator (MSP) Benefits:
- Medical, Dental, and Vision Insurance
- 401(k) with company match
- Generous PTO
- Internal Paid Training
- Certification Reimbursement