IT System Administrator Tier II (MSP)
A rapidly growing and leading managed service provider (MSP) based in the vibrant city of New York and clients located in the surrounding citites. We specialize in providing comprehensive IT solutions and support to a diverse range of clients, including small businesses, startups, and enterprise-level organizations. Our team of dedicated professionals is committed to delivering outstanding service and expertise to ensure our clients’ IT infrastructures operate efficiently and securely.
Job Overview:
As an IT System Administrator Tier II (MSP), you will play a crucial role in supporting our clients’ IT systems and resolving complex technical issues. Your responsibilities will include managing and maintaining IT infrastructure, troubleshooting network-related problems, and providing remote and on-site technical support. Additionally, you will collaborate closely with internal teams to implement and support various IT projects.
IT System Administrator Tier II (MSP) Experience:
- Design, configure, administer, maintain, monitor, and troubleshoot IT infrastructure, including servers (cloud and local), firewalls, switches, and routers.
- Install, configure, test, and maintain operating systems, application software, and system management tools
- Work with and advise team members and customers on best practices, advanced troubleshooting, and future systems designs.
- Create and update documentation of existing or future customer environments
- Collaborate with end-users to provide IT support in the field and remotely.
IT System Administrator Tier II (MSP) Requirements:
- Windows Server 2012-2019, Office 365, Active Directory
- In-depth experience installing windows desktop & windows server
- Experience with VMware and/or Hyper-V Administration
- Firewalls (SonicWall, Fortinet, Meraki) – configuring, routing, and switching
- Understanding of TCP/IP
- ***Experience working with a Managed Service Provider REQUIRED***
IT System Administrator Tier II (MSP) Benefits:
- Health/Dental/Vision
- Hybrid Work Schedule (2-3 days)
- PTO/Sick/Holiday
- 401(k)
