IT System Administrator (Windows/MSP)

About

IT System Administrator (Windows/MSP)

We are a true true end-to-end IT provider. As a trusted IT provider for over 30 years, we are the single source for comprehensive technology support for our clients: from the design/build stage through 24×7 monitoring and account management. We provide a variety of services from Outsourced Managed Services, Cyber Security, Cloud Solutions, Workplace Technologies, to Project Management.

Due to our continual growth, we need an IT System Administrator (Windows/MSP) to join our team who has previous experience working for a Managed Services Provider.

The IT System Administrator (Windows/MSP) s primarily responsible for troubleshooting and resolving tickets in ConnectWise and working on infrastructure improvement projects. Technologies that the IT System Administrator (Windows/MSP) should be comfortable with include: Office 365, Azure, Active Directory, SCCM, Group Policy, DHCP, DNS, Backups, Storage, Networking, and Server Room Operations. The IT System Administrator (Windows/MSP) will be provisioning, configuring, and patching servers, and provisioning network gear.

IT System Administrator (Windows/MSP) Responsibilities: 

  • Actively work on tickets in your work queue providing daily, detailed ticket notes, timely communication, and resolution or escalation. Provide excellent customer service.
  • Install new or rebuild existing servers and network gear. Configure hardware, software peripherals, services, settings, directories, storage, etc.
  • Research and recommend innovative and, where possible, automated approaches for systems administration tasks
  • Perform daily system monitoring, verifying the integrity and availability of all critical hardware, software, resources, processes, and scheduled jobs.

IT System Administrator (Windows/MSP) Core Technologies:

  • Windows Server
  • AD, GPO, DNS, DHCP
  • O365
  • VMware/Hyper-V
  • Routers/Switches/Firewalls (SonicWALL, Meraki)
  • Azure

IT System Administrator (Windows/MSP) Benefits:

  • PARTIAL WFH
  • Health/Dental/Vision Insurance
  • 401(k) with 4% match
  • PTO
  • Travel and Certification Reimbursement
  • Yearly bonus

Location

Santa Ana, CA

Salary

$70,000 - $80,000

About the Company 

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America’s top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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