IT System Engineer | Both System & Network-Focused | MSP | Hybrid | New York City
Location: New York City (Hybrid Work Environment)
Salary Range: 100K to 125K (Based on Experience + Bonus Structure)
A fast-growing Managed Service Provider (MSP) in New York City is seeking an IT System Engineer to join their team. This role is a great opportunity for someone who wants to sharpen both their network engineering and system administration skills while working on client projects and advanced support tickets alongside senior network engineers.
IT System Engineer Responsibilities:
- Lead and assist with projects (70%) including installation, configuration, and optimization of network devices (Fortinet, Meraki, Unify).
- Handle advanced Level 3 support (30%) in a collaborative team setting.
- Manage and implement LAN, WAN, and wireless network environments for clients.
- Perform heatmapping, troubleshooting, and post-deployment support.
- Administer and support systems: M365, Windows Server, Active Directory, Intune, SharePoint, OneDrive, Azure, and Teams.
- Work with tools such as ConnectWise Manage, ScreenConnect, N-Able RMM, and SentinelOne.
- Configure and maintain firewalls, routers, switches, and network security solutions.
- Collaborate with senior engineers to gain exposure to advanced networking and cybersecurity initiatives.
IT System Engineer Requirements:
- Previous MSP experience is required.
- Solid knowledge of Microsoft 365 administration and related technologies.
- Familiarity with Azure, Office 365 Applications, SharePoint Online, and Azure Virtual Desktop (AVD).
- Strong understanding of networking protocols (TCP/IP, DNS, DHCP, VPNs, VLANs, etc.).
- Experience with Windows Server, Active Directory, and Group Policies.
- Hands-on experience configuring firewalls, VPNs, and implementing security protocols (Fortinet, Cisco, or Meraki preferred).
- Exposure to cloud networking solutions (Azure).
- Proficiency with network monitoring tools such as SolarWinds, Datto, or PRTG.
IT System Engineer Benefits:
- Comprehensive Health, Dental, and Vision Insurance
- Flexible Hybrid Work Model
- Generous PTO, Paid Holidays, and Floating Holidays
- 401(k) with Company Match
- Quarterly Bonuses up to $6,000
- Certification Reimbursement & Education Assistance
- Life and Disability Insurance
- Wellness Programs & Mental Health Support
- Employee Assistance Program (EAP)
- Clear career path with growth and advancement opportunities
- Work-Life Balance initiatives including flexible scheduling
